
INTRODUCTION
Managed Service
Managed Service is an outsourcing process and function in a company that aims to improve business performance so that internal resources can be optimized to focus on pursuing the company’s main goals quickly and efficiently.
Managed Services started in 2016 with the first assignment by SQUAT BRAVO in March 2017, which has 96 teams consisting of 288 technicians, 6 helpdesk operators and 34 non-technicians.
Currently, Managed Services has 1,056 workers to support company operations throughout Indonesia